Introduction
We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who uses our Services and/or using our website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”). Please read this Privacy Notice carefully and ensure that you understand it.
The Website operates the Mono services (hereafter referred to as the "Services") and is solely restricted to adults capable of entering into contractual relationships. Any person under the age of 18 (eighteen) is strictly prohibited from using the Website or signing up for an account. We do not intentionally collect information on individuals under the age of 18 (eighteen).
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors in other words, where we determine the purposes and means of the processing of that personal data.
What is personal Data?
"Personal data" is any information related to an identified or identifiable individual (data subject), with the help of which the individual can be determined directly or indirectly. Such information includes, inter alia, name, location, online identifier, or one or more factors specific to the physical, physiological, genetic, intellectual, economic, cultural or social identity of the individual (Paragraph 1, Article 4 of the General Data Protection Regulation (EU) 2016/679 (GDPR)).
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What personal data do we process?
The data we process is divided into two categories: technical information and data that is provided to us by a user, consumer and client.
Technical information. When you visit our website, some data is collected automatically. We need technical data to operate, maintain, and improve our website. This includes data such as an IP address, UTM parameters, geolocation, device type, browser type, cookies, and data about your interaction with the website - session ID.
The session ID includes your interaction with the website, the name of the website from which you went to our website, the functions you use, the pages viewed on our website, the way you use our website, and the actions you take if such actions are present.
Data provided by the client. To perform a contract, we need the following data: full name, date of birth, email, passport details (tax number, address), gender, phone number, position, company name, payment information (bank details, bank card details), and merchant ID credentials.
Data provided by the consumer. While processing personal data of end users, Mono acts as a processor. For detailed information on the processing of your personal data, please contact your controller. As a processor, we may process the following data: name, surname, geolocation, address, device hash, email, phone number, tax number, payment information incl. but not limited to bank ID, bank details, payment card details, electronic wallet ID.
Data provided by the user. For full interaction with our website, we may collect your name, phone number, email, and company name.
Pay your attention. We knowingly do not process the personal data of users under the age of 18 without consent from the legal representative(s). If you are such a user, or you are the legal representative of the user, please let us know by email at [email protected]
How long will you keep my personal data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept until you delete your account or as long as required by mandatory law. Your data personal data will therefore be kept for the following periods:
Client data. We store personal client data for the duration of the service and 36 months after completion.
Consumer data. We store personal consumer data for the duration of the service and 24 months after completion.
However, you can exercise your right to delete your data. In this case, your data will be deleted from our servers within 30 days of your request.
Do we share your data with third parties?
We use your personal data to perform a contract and for communication between us and the client, between us and the user. We transfer your data based on your explicit consent.
We may also disclose your personal data, if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation or request.
Do we use cookies?
We use the cookies necessary for the functioning of the website. Using cookies, we receive the technical information specified in clause 3 and our Cookie Policy.
If you want to disable cookies, then you can find instructions for managing your browser settings at these links:
Internet Explorer
Firefox
Safari
Microsoft Edge
Google Chrome
Opera
How do I exercise my rights?
When we act as data controller, you have the following rights for personal data that we have about you:
you have the right to know about processing of your personal data as well as to have the access to your personal data and processing;
you can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you);
you can also ask us to change, update or fix your data in certain cases, particularly if it is inaccurate;
other rights established in legal acts, which apply.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: [email protected]
Data Security
The Website has security measures in place to protect the loss, misuse, and alteration of the information under our control.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. For example, we store your Personal Data on secure servers accessible only to exceptional individuals. We are trying to prevent access by any unauthorized parties by encrypting this information. We have put procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
If you have any questions regarding our privacy policy, you can contact us by sending an email to [email protected]
